Hi! I want to commend one of your bus drivers who was driving the 205 services from CIT to Kent Station at 15:40. As an elderly lady was getting off the bus she almost tripped. Once she was off, the driver noticed that her lace was undone and he stalled the bus to tell her. When she said that she knew, he realised that she wasn’t steady enough on her feet to bend down and tie it herself, so he got off the bus and tied it for her.